Pepperstone Broker

PEPPERSTONE BROKER PROS AND CONS

We have used the service to test out the broker, trying to compare every aspect; Swap, Spread, Commission, Inquiries Service, Support, Deposit and Withdrawal, and all of the services of Pepperstone Broker and figure out what is suitable for traders.

Pros

  • The customer service system is quite good.
  • Complete information is available on the web site
  • High reliability, there is supervision and compliance with the system.

Cons

  • Applying for an account is a complicated process.
  • Spread, when compared to other brokers, is quite high.
  • There are different levels of commission.
  • The application process is complicated and has many steps.

PEPPERSTONE BROKER BONUS

Pepperstone does not offer both Deposit Bonus and No-Deposit Bonus for traders in Thailand.

FREE VPS PEPPERSTONE

Pepperstone does not offer Free VPS and recommends FXVM’s VPS, details are as follows:

  • $22.40 per month
  • New York City Servers
  • 2 cores
  • RAM 2 GB
  • SSD 60 GB

PEPPERSTONE SPREAD AND SWAP INFORMATION

1. PEPPERSTONE SPREAD

The daily cost of holding a trader’s position when trading with Pepperstone is charged when opening a 1 Lot Standard (100,000 Lot) order. It shows the daily cost of holding 1 Lot Standard account size as follows:

There are two types of Pepperstone accounts: Standard account and Razor account. To assess the broker’s spreads and swaps, we conduct a test from spread check that includes commission costs, in order to compare the commission-free brokerage from all 4 types of accounts in real-time situations at different times, then averaged spread data is obtained as follows:

Currency
Standard (MT4)
Razor (MT4)
XAU/USD8088
EUR/USD1210
USD/JPY119
GBP/USD1614
USD/CHF1513
USD/CAD1513
AUD/USD1412
NZD/USD1614

2. PEPPERSTONE SWAP

The daily cost of holding a trader’s position when trading with Pepperstone is charged when opening a 1 Lot Standard (100,000 Lot) order. It shows the daily cost of holding 1 Lot Standard account size as follows:

pepperstone-swap-standard

Spread and Swap comparisons of all brokers can be viewed to create a trading strategy. Build your own trading advantage here.

3. Commission Pepperstone

OTHER PEPPERSTONE INFORMATION

Pepperstone Broker has been around since 2010 and has been the most technologically advanced and reliable Broker. Pepperstone calls itself a broker that sends orders quickly and has high capital security.

Pepperstone is financially registered with the country in which its office is located with the following information:

  • The Australian Securities & Investments Commission (ASIC)
  • Financial Conduct Authority (FCA)

PEPPERSTONE ACCOUNT USAGE

Opening a Pepperstone Broker Account can be done through the Platform. However, there is a Support service available as well, which can be contacted through Support.

1. Pepperstone FOREX Account Opening Documents

Documents required to open a trading account with Pepperstone Broker include:

    1. Identity verification documents for Thais, is either ID card or Passport (choose one).
    2. The address verification document such as service invoices or bank statements (choose one)
    3. The two documents selected from item 1 and item 2 must be photographed in color from the real copies in which the information is clearly seen.

2. PEPPERSTONE Account Types

There are several Pepperstone Forex trading account types with different pros and cons and features designed to allow traders to choose based on their strategy and leverage up to 1:500. Pepperstone’s order execution system includes a Razor account system which is a system sent to the central market.

The table shows the account types of Pepperstone Forex Account.

pepperstone-standard
pepperstone-razor

PEPPERSTONE Support Service

We conducted a communication test with Support via chat and did an assessment according to the criteria on problem resolution, promptness of service, problem-solving intention, not just pasting a link to read then suggest, as follows:

The process of contacting Support has many steps, causing delays
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  • Fill in personal information such as first name, last name, contact email, and language used.
  • Initially, English language support staff respond, ask a few questions before sending to the Thai language support staff.
Thai language contact channels are available from 6.00 - 24.00 hrs.
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  • Contact Thai Language Support at 02-150-0576, Monday-Friday from 06.00-24.00 or Live Chat.
  • Apart from these times, you can contact Support via Email: thaisupport@perperstone.com.
  • For public holidays, you can contact us from 9:00 a.m. – 6:00 p.m.
The staff sends a link for customers to read by themselves
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  • Support takes time to answer questions rather slowly and sends links for customers to read by themselves.

“Overall, the disadvantage of Pepperstone’s Support is that there are many steps to talk to the staff, and for some questions, the staff would send a link for you to read by yourself.”

Contact Thai Language Support at 02-150-0576, Monday-Friday from 06.00-24.00 or Live Chat (for public holidays, you can contact them from 9:00 a.m. – 6:00 p.m.)

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