XM Broker

XM BROKER PROS AND CONS

We have used the service to test out the broker, trying to compare every aspect; Swap, Spread, Commission, Inquiries Service, Support, Deposit and Withdrawal, and all of the services of XM Broker and figure out what is suitable for traders.

Pros

  • 30$ XM Bonus: when profitable from the Bonus, withdrawal can be done.
    Fast Deposits and withdrawals (Only on weekdays).
  • Deposit and withdrawal services through convenient channels for Thais.
  • The support staff of XM, quickly and clearly answer questions, available 24 hours a day.
  • No Commission fee, suitable for short-term trading strategies.
  • Easy document verification, suitable for Thai people.
  • There are quite a lot and regular bonuses for trading credit top-ups.
  • Free VPS available
  • Easy to adjust leverage.

Cons

  • The swap fee is quite high, not suitable for long-term traders.
  • In case that the account is inactive (Login, Deposit, Withdraw, Trade) for more than 90 days, the account will be locked and is in need to contact the Broker to unlock, having to reverify the identity.
  • When the account is locked, there is a $5 monthly account maintenance fee, but if the funds are zero, they won’t be charged.

XM BROKER BONUS

1. 30 USD BONUS WITHOUT NO DEPOSIT REQUIRED

A one-time bonus with no deposit is required available immediately for those who open a new account immediately which is suitable for beginners, profits can be withdrawn.

But withdrawal will cause the credit balance to decrease in proportion to profit withdrawal as well. For example, if there is a $30 Bonus, profit of $100, withdraw $50, the Bonus will be reduced by 50%, which is $15.

2. Deposit Bonus

There are two types of XM Deposit Bonus: Deposit Bonus 50% up to $500 and Deposit Bonus 20% $4500.

Deposit Bonus 50%: Up to $500 means that if you deposit $100, you will get a bonus of $50, resulting in credit amounting to $150 in trading. When you deposit more, you will receive an additional Bonus increase in proportion to your deposit until it reaches $500 (only Bonus is considered).

Deposit Bonus 20%: Up to $4500 means that if you deposit $100$ you will get a bonus of $20, resulting in credit amounting to $120 in trading. When you deposit more, you will receive an additional Bonus increase in proportion to your deposit until it reaches $4500 (only Bonus is considered).

An important condition of this Deposit Bonus is only available for Micro and Standard accounts, but Ultra-Low accounts are not.

In addition to such bonuses, XM usually offers special bonuses such as Songkran, New Year, or 100% on special occasions which means that if you deposit $100, you will receive an additional $100, but over than $500 to stimulate trading and withdrawals on an annual basis. It can be used as a real trading credit.

XM BROKER FREE VPS

The Terms of Use for Free VPS in running XM EAs are as follows:

  • The equity balance must not be lower than 500 USD per month.
  • Must trade in equivalent to 1 Standard Lot per month.
  • If the conditions cannot be met, it can be used for 28 USD per month.
  • Activation can be requested from XM member page.
  • For non-qualified customers, a monthly fee of 28 USD is also deducted from the customer’s MT4 account each month.

XM Virtual Private Server (VPS) is located just 1.5 km from XM’s data center in London, enabling fast execution of commands. Computer Spec is Windows 2012 Server Ram 1.5 GB, 20 GB hard disk, and 600 MHz CPU speed.

XM SPREAD AND SWAP INFORMATION

1. XM SPREAD

Our Spread and Swap fee calculations are already charged per 1 Lot size order opening of Standard Account (100,000 USD per 1 Lot), therefore the value shown is in USD.

Spread of XM Broker with commission included (XM No Commission). In which, XM Ultralow accounts have very low fees. Compare the cost of trading that traders must pay for the XM Broker as follows:

CurrencyMicroStandardUltralow Micro
Ultralow-Standard
XAUUSD 95958484
EURUSD181899
USDJPY161699
GBPUSD26261212
USDCHF20201011
USDCAD21211313
AUDUSD18181010
NZDUSD26261414

2. XM SWAP

The daily cost of holding a trader’s position when trading with XM Broker is charged when opening a 1 Lot Standard (100,000 Lot) order. It shows the daily cost of holding 1 Lot Standard account size as follows:

xm-swap-ultralowstandard
xm-swap-ultralowmicro
xm-swap-standard
xm-swap-micro

Spread and Swap comparisons of all brokers can be viewed to create a trading strategy. Build your own trading advantage here.

3. XM COMMISSION

XM has no commission on all trading account types.

OTHER XM INFORMATION

XM Broker has been in operation since 2009. It is a large multi-lingual company. XM is one of the companies focusing on the Thai market and has been successful with its long-lasting service and reliability. There is a customer service (Support) that is available 24 hours a day, 5 business days (Monday – Friday). It has also won many excellent Forex Brokers awards.

XM Broker

XM Broker operates under Trading Point Holdings Ltd, a parent company and registered in Cyprus. XM also operates and is registered in the following financially stable countries:

  • Trading Point of Financial Instruments Limited is registered with Cyprus Securities and Exchange Commission (CySEC)
  • XM Global Limited is registered with International Financial Services Commission (IFSC)
  • Trading Point of Financial Instruments UK Limited is registered with Financial Conduct Authority
  • Trading Point of Financial Instruments Pty Ltd is registered with Australian Securities and Investment Commission
  • Trading Point MENA Limited is registered with Dubai Financial Services Authority (DFSA)

XM ACCOUNT USAGE

Opening an XM account, XM is a simple and easy to open account broker. Account opening assistance is available by contacting Support. However, our website provides account opening information as an option for all traders as follows:

1. XM Forex Account Opening Documents

Documents required to open a trading account with XM Broker include:

  1. Identity verification documents for Thais, is either ID card or Passport.
  2. The address verification document must be the same as the address shown on the identity card, a copy of the house registration is recommended, or it could be a receipt for electricity and telephone bills.

2. XM Account Types

There are several types of XM Forex trading accounts, each with its own pros and cons and distinctive features, and here are some tips for beginners:

  • If you are a beginner, we recommend an account that can receive bonuses to facilitate the bonuses for practicing.
  • Capital up to 100 USD – We recommend an Ultra-Low Micro account.
  • Capital over than 100 USD – We recommend an Ultra-Low Standard account.
  • If you are using a long hold strategy, it is best to open a Free Swap account as Swap fee is quite high. Check out the Spread and Swap comparison for each broker at Forex Broker Spread and Swap.

The table shows the account types of XM Forex Account

XM-Micro
XM-Standard
Ultralow

XM Support Service

We conducted a communication test with support via chat and did an assessment according to the criteria on problem resolution, promptness of service, problem-solving intention, not just pasting a link to read then suggest, as follows:

Support can solve problems for customers and cogently answer questions.
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  • Support can answer clearly and provide information thoroughly with a link to additional information attached.
  • XM’s Support is mindful of their answers by providing related contextual information that is beneficial for customers
XM Support answers questions quickly.
  • เวลาในการตอบคำถามแต่ละคำถามและการถามของลูกค้า ห่างกันไม่ถึง 1 นาที ไม่ได้ปล่อยให้ลูกค้านานจนเกินไป
  • คำตอบที่ได้ตอบโจทย์และแก้ปัญหาได้
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  • Thailand Support representatives can promptly provide traders with information, showing knowledge accumulation and readiness in finding information and study well the conditions of the company itself.
Have a great intention to provide services. There is Thai support staff available for better communication.
  • เราทดสอบคุยกับโบรคเกอร์เพื่อดู ความรวดเร็วในการบริการ การเปลี่ยนภาษาเป็นภาษาไทย
  • สามารถสังเกตุได้จากเวลาและการประสานงานระหว่างเว็บไซต์ของโบรคเกอร์ทำได้รวดเร็ว Broker Forex XM มี Support ที่ดีเยี่ยมระหว่างภาษาไทยและต่างประเทศที่สามารถโต้ตอบกับลูกค้าภายในระยะเวลาไม่เกิน 1 นาที
  • The switching of the Support service from English to Thai can be done in less than 1 minute. The service system is well connected, focusing on solving problems of Forex Broker customers and committed to improving the quality of their services.
There is a good response all the time, not leaving customers to wait or disappear.
  • Respond to customers and inform them all the time that they will be transferring the call to Thai language Support.

“Overall, the disadvantage of XM’s Support is minimal as even the new employees are willing to help.”

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