FxPro Broker

FXPRO BROKER PROS AND CONS

We have used the service to test out the broker, trying to compare every aspect; Swap, Spread, Commission, Inquiries Service, Support, Deposit and Withdrawal, and all of the services of FxPro Broker and figure out what is suitable for traders.

Pros

  • Fast deposits and withdrawals
  • No deposit and withdrawal differences.
  • The website and trading system are very good.
  • E-mail response is very good.

Cons

  • Overall, Thailand’s service system is merely proper, domestic service has little support.
  • It is difficult to find a contact channel for Thailand, especially the chat system on the website.
  • Customer support in Thailand is not very good even with representatives available.

FXPRO BONUS

Fxpro does not offer both Deposit Bonus and no No-Deposit Bonus for traders in Thailand.

FXPRO BROKER FREE VPS

FXpro offers Free VPS for Premium accounts. Paid VPS service is suitable for those who want high-speed execution that is closed to Fxpro’s servers, while the conditions for orders execution that do not require to receive orders with high speed, it is able to use VPS of anywhere.

Service server details

  • 1300 MB RAM, 1 VCPU, 25 GB Disk Space, Windows 2012
  • Linux Servers
  • $30 per month

FXPRO SPREAD AND SWAP INFORMATION

1. FXPRO SPREAD

Our spread and swap cost calculations are already charged per 1 lot open order size of Standard account (100,000 USD per 1 lot), so the value shown is in USD.

There are 3 account types of FxPro: FxPro MT4, FxPro MT5, and FxPro cTrader accounts. To assess the broker’s spreads and swaps, we conduct a test from spread check that includes commission costs, in order to compare the commission-free brokerage from all 3 types of accounts in real-time situations at different times, then averaged spread data is obtained as follows:

CurrencyFxPro (MT4)Fix Spread (MT4)
Market Execution (MT4)
FxPro (MT5)FxPro cTrader
XAUUSD6161616169
EURUSD1618181612
USDJPY1416161412
GBPUSD2123232119
USDCHF2426262415
USDCAD1719191715
AUDUSD1921211914
NZDUSD2629292615

2. FXPRO SWAP

The daily cost of holding a trader’s position when trading with FxPro is charged when opening a 1 Lot Standard (100,000 Lot) order. It shows the daily cost of holding 1 Lot Standard account size as follows;

fxpro-swap-mt4
fxpro-swap-fix-spread
fxpro-swap-execution

Spread and Swap comparisons of all brokers can be viewed to create a trading strategy. Build your own trading advantage here.

3. Commission FxPro

OTHER FXPRO INFORMATION

FxPro has been established since 2006, it is a long-standing broker. It has developed its own approach such as cTrade specialized trading service and has built reputation and credibility from being a sponsor with racing programs and sports sponsorship in many countries. Fxpro Broker is a highly trusted international broker.

FxPro is financially registered with the country in which its offices are located with the following information:

  • FxPro UK Limited is licensed by the FCA.
  • FxPro Financial Services Ltd. Licensed by Cysec
  • FxPro Financial Services Ltd. Licensed by FSCA
  • FxPro Global Markets Ltd. Licensed by SCB
  • FxPro Financial Services Ltd. Licensed by BaFin
  • FxPro Financial Services Ltd. Licensed by ACPR
  • FxPro Financial Services Ltd. Licensed by CNMV

In addition to the aforementioned, FxPro is registered with over 25 other supported regions.

FXPRO ACCOUNT USAGE

Broker account opening can be done through the Platform. However, there is a support service available as well. You can contact the Support staff via E-mail and Chat support.

1. FxPro Forex Account Opening Documents

Documents required to open a trading account with FxPro Broker include:

  1. Identity verification documents for Thais, is either ID card or Passport.
  2. The address verification document must be the same as the address shown on the identity card, it is recommended to use a bank statement or the latest utility bills.

2. FXPRO Account types

There are 3 types of FxPro Forex trading accounts for MT4. In addition, there are 5 types of FxPro cTrade and FxPro EDGE accounts with different pros and cons and features designed to allow traders to choose in accordance with their strategy and funds. See the comparison as follows:

The table shows the account types of FxPro Forex Account

Fxpro-Instant
Fxpro-MT4
fxpro-edge

FXPRO Support Service

We conducted a test communication with support via chat and make an assessment according to the criteria; able to fix the problem, promptness of service, problem solving intention, not just sending links to read to acquire answers. Therefore, we have reviewed the broker and found the following service problems:

There are 3 Support channels for Thailand
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  • 3 Support channels, which are: Email: thai.support@fxpro.com, Live Chat and Line: fxprothailand.
  • Operation time for Thai Language Support is from 9:00 a.m.-6:00 p.m.
Live chat asks to send questions via email
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  • Live Chat, leave a message to answer questions via email.
  • Support via Email, able to answer questions in detail by taking a day before sending back an answer.
  • Support via Email can use the Thai language like a robot.
Support service via Messenger Facebook asks to send questions via Email
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  • We have tested the broker to see promptness of service and change the language to Thai.
  • It can be seen from the fact that the time and coordination between the broker’s websites is fast. FxPro Forex Broker has excellent support between Thai and foreign languages ​​that can interact with customers in less than 1 minute.
Support via Messenger Facebook uses an online translator
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  • Support on Facebook takes longer to answer questions as FxPro uses an online translator.
  • Support on Facebook recommends talking to Thai language Support in other channels.

“Overall, the disadvantages of FxPro’s support are restrictions on the use of Thai language. In English, there is a support service available 24 hours a day.”

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